Bitdefender Antivirus 2009 Installation

BitDefender Antivirus 2009 Installation

The first step towards installation is locating the set-up file,which you downloaded from the internet or from the cd.Double click the set-up file and this will launch a Wizard which will guide you through the setup process.

Before launching the setup wizard, BitDefender will auto check forlatest versions of the installation package and if a newer version is found, it will prompt you to download it.

You must follow these steps for further installation BitDefender Antivirus 2009 :

1. Click Next to continue or click Cancel if you want to quit installation.
2. You will be alerted if there’s other antivirus products installed on your computer. Click Remove to uninstall the corresponding product. If you want to continue without removing the detected products, click Next.

NOTE: It is highly recommended to uninstall any other antivirus software before installion of BitDefender. Running two or more antivirus products at the same time on a computer usually makes the system very slow and renders the system unusable.

3. Please read the License Agreement and click I agree.

4. By default, BitDefender Antivirus 2009 will be installed in C:\Program Files\BitDefender\BitDefender 2009. If you want install it in some other drive or folder,click Browse and select the folder in which you would like BitDefender to be installed. Click Next when you are ready to continue.

5. Select options regarding the installation process. Some of them will be selected by default:

Open readme file: To open the readme file at the end of the installation.
Place a shortcut on the desktop: to place a shortcut to BitDefender Antivirus 2009 on your desktop at the end of the installation.
Eject CD when installation is complete: to have the CD ejected at the end of the installation; this option appears when you install the product from the CD.
Turn off Windows Defender:  To turn off Windows Defender; this option appears only on Windows Vista.

Click Install in order to begin the installation of the product.

NOTE: This product needs .NET frame work.If it’s not installed, BitDefender will first install .NET Framework 1.1.
Wait until the installation is completed.

6. Click Finish. You will be asked to restart your system so that the setup wizard can complete the installation process. We recommend doing so as soon as possible.

If you have accepted the default settings for the installation path, you can see in Program Files a new folder, named BitDefender, which contains the subfolder BitDefender 2009.

NOTE: After completing the installation and restarting the computer, a registration wizard and a configuration wizard will appear. Complete these wizards in order to register and configure BitDefender Antivirus 2009 and to create a BitDefender account.

What to do when the BitDefender installation fails.Here are some common installation problems that you may encounter,there causes and possible solutions.

What to do if you encounter an installation errors like these

1. The cabinet file required for this installation is corrupt and cannot be used

Cause:  This error can be caused by an incomplete / incorrect download of the setup kit or the CD cannot be read correctly.

Solution:  We would recommend you to download the setup kit (again) from the internet and only run it once the download is complete.

2. Setup_kit.exe is not a valid win32 application

Cause: This error can be caused by an incomplete / incorrect download of the setup kit or the CD cannot be read correctly.

Solution: We would recommend you to download the setup kit (again) from the internet and only run it once the download is complete.

3. bdav.msi / bdis.msi / bdts.msi cannot be found

Cause: You are trying to install BitDefender using the ~300KB installer, which is actually downloading the MSI package during the installation. If the download fails at some point the installation package will become corrupt and the setup will not continue.

Solution: We would recommend you to download the complete setup kit from the internet and only run it once the download is complete.

4. There is not enough space for file swapping

Solution: We would recommend you to download the complete setup kit from the internet and only run it once the download is complete.

5. The operating system is not supported by the BitDefender product.

Please check if you meet the system requirements:

For BitDefender 2009 you must have one of the following operating systems:

Windows XP with at least Service Pack 2

Windows Vista or

Windows Home Server

6. This installation package is not supported by this processor type. Error 1633

Cause: You have tried to install BitDefender using either a 32bit setup kit on a 64bit operating system or a 64 bit installation kit on a 32bit operating system.

Solution: Check if you are running a 32bit or a 64bit operating system (following the instructions below) and then install BitDefender using the proper setup kit (if you are using a 64bit operating system, download and then run the 64bit setup kit).

In order to find out if you have a 32bit or 64 bit operating system, rightclick on the My computer (Windows XP) / Computer (Windows Vista) icon and select Properties.

For Windows XP:

In the General tab from the window that pops up, under System and after “service pack 1/2/3″ it either says 64b (in which case you have a 64bit operating system) or it doesn’t say anything else (in which case you have a 32bit operating system).

For Windows Vista:

Under System, you should find a field named “System type” which says if you have a 32bit or a 64bit operating system.

7. Another version of this product is already installed. Error 1638

Solution: In order to make sure all the BitDefender files have been removed from the computer, run the uninstall tool from this location: Uninstall
Make sure to save it on your computer and only run it after the download has completed.

8. Invalid drive G / H / I / J / K….

Cause: At some point you used an external storage device to which the above letter was assigned. When you removed the drive Windows did not completely remove the information related to that drive being connected, hence when you try to install BitDefender it tries to find that particular drive to access it, but since it is not present the installation fails.

Solution: Connect a memory stick to the computer and assign it the drive letter G / H / I / J / K….

In order to do this, you will have to rightclick on (My) Computer and select Manage, select Disk management (under Storage), rightclick on the memory stick’s partition and select Change drive letter and path. Select it, click on Change and select the letter.After this, try to install BitDefender again.

9.Error 1935. An error occured during the installation of assembly component {63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}. HRESULT: 0x800736FD

This error message occurs only on Windows Vista. We would recommend you to install the latest Windows updates and then run the installer package. BitDefender uses certain Windows components which are included in the latest Windows Updates, hence updating your operating system will allow BitDefender to install properly on your PC.