AVG 8.5 Installation

Follow these steps for Installtion.

Step 1.

Downloading the AVG installation file

You are recommended to always use the latest AVG installation file when installing AVG. Using an old installation file may lead to downloading large update files immediately after installation. The latest installation package also contains fixes to the most recently discovered issues, minimizing the chance of encountering an AVG malfunction in the future.

If you have an AVG Installation Disc and do not wish to install AVG from the Internet :

AVG installation files can be downloaded from our website:

AVG Installtion File Download

Step 2.  Installing the AVG program

Once the installation file is downloaded, run it by double-click on the file.It will take several seconds before the installation begins.

Choose the language of the installation wizard.

Confirm the license agreement to continue with installation (or decline it to end the installation).

Choose the type of installation (use the default selection if you are not sure what to choose).

Fill in your license number that was provided to you upon purchase or registration. To fill in the number,it is recommended to use the copy/paste method.

Opt for installing and using the AVG Toolbar.

Finish the installation.

Step 3. First Run Wizard

The AVG First Run Wizard will be started automatically after the installation is finished. It will create an initial configuration of AVG in easy steps, allowing you to set the update and test schedules, and to update your AVG immediately. In case you decide to change any of the settings you chose during the First Run Wizard, you can do so easily in the AVG program. A description of the steps of First Run Wizard are described in FAQ 1408.

Please note that the First Run Wizard has to be completed, in order to ensure correct function of AVG.

Step 4. Firewall Configuration Wizard

If your AVG edition contain the Firewall component, you will be presented with the Firewall Configuration Wizard immediately after the First Run Wizard. This wizard allows you to create an initial Firewall configuration, based on the programs you have installed on your computer, and the location of your computer.

If you are installing AVG using Installation Disc and do not want to install AVG from the Internet :

To install AVG from the Installation Disc, please proceed as follows:

Insert the Disc into your computer, its content should start automatically. In case this does not happen, please open My Computer – DVD drive, and run the file index.html.

On the opened page please select Install full version and click on Continue button.

Select Run to start the installation.

Follow the installation wizard.

When prompted, please enter your full license number (we recommend to use the copy/paste method).

If the setup requires restart, please restart the computer to finish the installation.

In case there will be any problems with any part of this procedure, please describe them in as much detail as possible and inform us about them. Please send us also the AVG installation log file (avg8inst.log). You can contact us using our web form.

To send us the installation log file, please proceed as follows:

Click on Start -> Run -> type “%tmp%” and click OK. In the opened window, please find the file “avg8inst.log” and attach it to your question.

Kaspersky Antivirus 2009

Follow these steps for installtion :

Step 1:

If you purchased Kaspersky Anti-Virus 2009 or  Kaspersky Internet Security 2009 on a disc, then the installation process starts automatically after the Setup disc is inserted into the CD-ROM drive. If you have purchased the product in E-Store you get a link to an executable setup file which should be launched manually. If the Setup disc does not run automatically you also need to run the executable installation file manually. For it select a disc/drive and a folder where Kaspersky Anti-Virus version 2009 setup file is located and double-click the executable file.This launches Configuration Wizard of Kaspersky Anti-Virus version 2009.
Click Next to continue

Step 2:

Read the End user license agreement and click I accept the terms of the license agreement to continue.

Step 3:
choose the setup type that best suits you.
1. Express installation – installs the program with the default settings
2. Custom installation – installs some anti-virus protection features only, but protection parameters can be changed during installation.This type is recommended for advanced users.

Step 4:

Select thethe drive and the folder in which to install Kaspersky Anti-Virus version 2009. The default destination folder is “C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009″
Click Browse to change the destination folder. Click Next to continue.

If you have cosen custom installtion you will have the following options

Step 5:

On this step you should choose the components you want to install:

• Program kernel and scan tasks

• System Security

• Proactive Defense

• Application Filtering (only in Kaspersky Internet Security 2009)

• Firewall (only in Kaspersky Internet Security 2009)

• Anti-Malware

• Files and Memory

• Email and IM

• Web Traffic

• Online Security

• Intrusion Prevention System (only in Kaspersky Internet Security 2009)

• Anti-Phishing

• Anti-Dialer (only in Kaspersky Internet Security 2009)

• Content Filtering (only in Kaspersky Internet Security 2009)

• Anti-Spam

• Banner Ad Blocker

• Parental Control

• Choose the components you need to install. Click Next to continue.

Step 6:

Configuration wizard is ready to copy service files onto the hard disc. It is not recommended to disable the Enable Self-Defense option in case your computer is virus infected. Disable the option if you do not want to enable the application self-defense.
before installation. Click Next.

Step 7:

Once program files are copied and the modules are registered the Configuration Wizard suggests activating Kaspersky Anti-Virus 2009\Kaspersky Internet Security 2009

Click Next to continue after the product activation.

Step 8:

Once the product has been activated the Configuration Wizard allows you selecting one of two protection modes to protect your computer:

• Automatic mode – recommended, decisions about potentially unsafe events will be made automatically.

• Interactive mode – decisions about potentially unsafe events will be made by the user. This mode is recommended for experienced users.

Step 9:

Configuration Wizard suggests updating the anti-virus databases:

• Update mode – select one of the update modes: automatically, by schedule or manually.

• Settings – click the link if you would like to change the address of the update server, save updates to a folder or specify settings of the proxy-server in your local network.

• Update now – click the link if you would like to update the product before the first product start.

Once the update settings have been configured, click Next to continue.

Step 10:

In the next step the Configuration Wizard suggests selecting the threat types, whose detection will be enabled/disabled on the computer. You can enable/ disable detection of the following threat types:
Malicious programs:

• Viruses and worms (this option is always enabled and cannot be switched off)

• Trojan programs (this option is always enabled and cannot be switched off)

Other malware

• Adware and other programs:

• Adware

• Auto-dialers

• Other programs

Compressed files:
Suspicious compressed files
Multi-packed objects
Select the threat type which should (not) be detected and click Next to continue.

Step 11:

some additional protection parameters can be enabled:
Disable DNS caching. DNS (Domain Name System) Caching: when first addressing to the network resource computer inquires the server DNS. This DNS is located in the computer cache and by further connections to the same network source this computer resolves the server DNS from cache. This option accelerates work of the LAN or Internet but decreases the computer security level.
Log non-critical events. All events about the application functioning will be logged in the report files.
Select the necessary options and click Next.

Step 12:

On this step the Configuration Wizard analyses the system and creates standard rules for the correct work of installed applications. Wait until the analysis is over.

Step 13:

The Configuration wizard analyses mail messages for spam and trains Anti-Spam component to later process mail correctly. Wait until the analysis is over or click Skip.
Step 13 is missing in Kaspersky Anti-Virus 2009 as the Anti-Spam component is a part of Kaspersky Internet Security 2009 only.

Step 14:

The Configuration wizard suggests you to participate in the system Kaspersky Security Network. The system allows you to automatically send information about virus infections as well as extended statistics on loaded or executed applications. This information is processed by Kaspersky Lab’s experts and allows them to react faster to emerging threats and to constantly improve our products. Click the Next link to continue. Click Yes if you agree to participate in the system Kaspersky Security

It is necessary to restart the computer for proper installtion.Network.

Select the necessary protection mode and click Next to continue initial configuration.

BitDefender Antivirus 2009 Installation

The first step towards installation is locating the set-up file,which you downloaded from the internet or from the cd.Double click the set-up file and this will launch a Wizard which will guide you through the setup process.

Before launching the setup wizard, BitDefender will auto check forlatest versions of the installation package and if a newer version is found, it will prompt you to download it.

You must follow these steps for further installation BitDefender Antivirus 2009 :

1. Click Next to continue or click Cancel if you want to quit installation.
2. You will be alerted if there’s other antivirus products installed on your computer. Click Remove to uninstall the corresponding product. If you want to continue without removing the detected products, click Next.

NOTE: It is highly recommended to uninstall any other antivirus software before installion of BitDefender. Running two or more antivirus products at the same time on a computer usually makes the system very slow and renders the system unusable.

3. Please read the License Agreement and click I agree.

4. By default, BitDefender Antivirus 2009 will be installed in C:\Program Files\BitDefender\BitDefender 2009. If you want install it in some other drive or folder,click Browse and select the folder in which you would like BitDefender to be installed. Click Next when you are ready to continue.

5. Select options regarding the installation process. Some of them will be selected by default:

Open readme file: To open the readme file at the end of the installation.
Place a shortcut on the desktop: to place a shortcut to BitDefender Antivirus 2009 on your desktop at the end of the installation.
Eject CD when installation is complete: to have the CD ejected at the end of the installation; this option appears when you install the product from the CD.
Turn off Windows Defender:  To turn off Windows Defender; this option appears only on Windows Vista.

Click Install in order to begin the installation of the product.

NOTE: This product needs .NET frame work.If it’s not installed, BitDefender will first install .NET Framework 1.1.
Wait until the installation is completed.

6. Click Finish. You will be asked to restart your system so that the setup wizard can complete the installation process. We recommend doing so as soon as possible.

If you have accepted the default settings for the installation path, you can see in Program Files a new folder, named BitDefender, which contains the subfolder BitDefender 2009.

NOTE: After completing the installation and restarting the computer, a registration wizard and a configuration wizard will appear. Complete these wizards in order to register and configure BitDefender Antivirus 2009 and to create a BitDefender account.

What to do when the BitDefender installation fails.Here are some common installation problems that you may encounter,there causes and possible solutions.

What to do if you encounter an installation errors like these

1. The cabinet file required for this installation is corrupt and cannot be used

Cause:  This error can be caused by an incomplete / incorrect download of the setup kit or the CD cannot be read correctly.

Solution:  We would recommend you to download the setup kit (again) from the internet and only run it once the download is complete.

2. Setup_kit.exe is not a valid win32 application

Cause: This error can be caused by an incomplete / incorrect download of the setup kit or the CD cannot be read correctly.

Solution: We would recommend you to download the setup kit (again) from the internet and only run it once the download is complete.

3. bdav.msi / bdis.msi / bdts.msi cannot be found

Cause: You are trying to install BitDefender using the ~300KB installer, which is actually downloading the MSI package during the installation. If the download fails at some point the installation package will become corrupt and the setup will not continue.

Solution: We would recommend you to download the complete setup kit from the internet and only run it once the download is complete.

4. There is not enough space for file swapping

Solution: We would recommend you to download the complete setup kit from the internet and only run it once the download is complete.

5. The operating system is not supported by the BitDefender product.

Please check if you meet the system requirements:

For BitDefender 2009 you must have one of the following operating systems:

Windows XP with at least Service Pack 2

Windows Vista or

Windows Home Server

6. This installation package is not supported by this processor type. Error 1633

Cause: You have tried to install BitDefender using either a 32bit setup kit on a 64bit operating system or a 64 bit installation kit on a 32bit operating system.

Solution: Check if you are running a 32bit or a 64bit operating system (following the instructions below) and then install BitDefender using the proper setup kit (if you are using a 64bit operating system, download and then run the 64bit setup kit).

In order to find out if you have a 32bit or 64 bit operating system, rightclick on the My computer (Windows XP) / Computer (Windows Vista) icon and select Properties.

For Windows XP:

In the General tab from the window that pops up, under System and after “service pack 1/2/3″ it either says 64b (in which case you have a 64bit operating system) or it doesn’t say anything else (in which case you have a 32bit operating system).

For Windows Vista:

Under System, you should find a field named “System type” which says if you have a 32bit or a 64bit operating system.

7. Another version of this product is already installed. Error 1638

Solution: In order to make sure all the BitDefender files have been removed from the computer, run the uninstall tool from this location: Uninstall
Make sure to save it on your computer and only run it after the download has completed.

8. Invalid drive G / H / I / J / K….

Cause: At some point you used an external storage device to which the above letter was assigned. When you removed the drive Windows did not completely remove the information related to that drive being connected, hence when you try to install BitDefender it tries to find that particular drive to access it, but since it is not present the installation fails.

Solution: Connect a memory stick to the computer and assign it the drive letter G / H / I / J / K….

In order to do this, you will have to rightclick on (My) Computer and select Manage, select Disk management (under Storage), rightclick on the memory stick’s partition and select Change drive letter and path. Select it, click on Change and select the letter.After this, try to install BitDefender again.

9.Error 1935. An error occured during the installation of assembly component {63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}. HRESULT: 0x800736FD

This error message occurs only on Windows Vista. We would recommend you to install the latest Windows updates and then run the installer package. BitDefender uses certain Windows components which are included in the latest Windows Updates, hence updating your operating system will allow BitDefender to install properly on your PC.

Kaspersky antivirus 2010

All aplications must be closed before installation.Make sure that you have removed your previous antivirus software.
Now follow these steps for the installations.

Step 1 :

Note : It is suggested to wait for the Backup CD to arrive to install the software if you have a dial up network connection.
Now click the download link provided in your order email to begin the download process. If the link has expired, you can download from our Kaspersky Internet Security Product Updates page.
You will be asked to Run, Save or Cancel the download. Click Save.
The web browser will prompt you to choose the location to save the file. Select where you want to locate the file and click the Save button.
The download process will begin, and depending on the speed of your Internet connection can take up to an hour.
Click Close,when the download completes.

Note : If you have Windows XP, double-click the file to begin the installation process.
If you have Windows Vista, right-click on the file and choose Run as administrator.If prompted, click Continue.
If you receive a warning that the publisher could not be verified. Click Run.

Step 2 :

Initially before installation the program will auto check the latest version online and download it if needed.
After downloading wait few seconds and the Setup wizard will open.The Wizard will prompt you for two types of installation

1. Express installation – full program installation with recommended by Kaspersky Lab experts settings (Custom installation in the left lower corner is not checked).
2. Custom installation – installation with the possibility to choose which program features to install (Custom installation in the left lower corner is checked). You will be able also to activate the application by special wizard. It is recommended for advanced users.

In order to start the Express installation click the Next button.
In the license agreement window click I Agree to continue installtion.

After this the Setup Wizard offers to participate in Kaspersky Security Network. If you participate in the program, then Kaspersky Lab will receive information about new threats, detected on your computer, system information and send unique identification which is specified for your computer by Kaspersky Internet Security. Your personal data is not collected. Read the Data Collection Statement about using Kaspersky Security Network. If you agree with all the terms, check I accept the terms of participation in Kaspersky Security Network. Click the Install button. The installation continues

You may see the following notification from the Windows Security Center that there are problems with your computer.”Check your computer.There are multiple security problems with your computer.”
This is normal and will automatically resolve itself after the process completes. The Windows Security Center messages will go away when Kaspersky Internet Security will be updated and have the latest databases.

Step 3 :

Configuration Wizard :

After copying the files the Setup Wizard offers to activate Kaspersky Internet Security 2010. You will be offered the following options of activation :

1. Activate commercial license – a 20-digit activation code should be entered (e.g. XXXXX-XXXXX-XXXXX-XXXXX). Your computer should be connected to the Internet to activate the product. The Setup Wizard will download and install a key file automatically.
2. Activate trial license. The Setup Wizard will download and install a key file which is 30 days valid. Your computer should be connected to the Internet to activate the product. Trial version is fully-functioning, however when a trial period expires the anti-virus databases will not be updated.
If the option “Activate trial license” is missed, it means the trial version a) was already installed or b) is installed now.
3. Activate later. If you choose this option, the Kaspersky Internet Security activation stage will be skipped. The application will be installed on your computer, all its options will be available to you, except for the update.

To activate the Paid version of Kaspersky Internet Security 2010 select Activate commercial license.

In the field “Enter the activation code”, enter the activation code you obtained when purchasing the license. An activation code should be entered from the keyboard in Latin ONLY without any hyphens. The program calculates the number of entered symbols and automatically adds a hyphen where necessary.
If you are not asked to activate, the wizard has detected your existing valid license.

The Setup Wizard will connect with the Kaspersky Lab server and will download a license key file. Please, wait while the wizard activates your Kaspersky Internet Security 2010.

After the activation of your license you will see a window showing the License type and Expiration date. Click Next.

The Setup Wizard analyzes the system information and creates rules for trusted applications which are included to the Windows operating system. Wait till the process is completed.
The Windows Firewall willthen be disabled if it is on. Kaspersky Internet Security includes a full-featured Firewall.
The installation and activation processes are now complete. Click Finish to open Kaspersky Internet Security 2010.

Norton 360 3.0 Installation

Before you installing Norton 360 Version 3.0

Step 1 :  Check to see if the computer meets the minimum system requirements

To successfully install Norton 360 Version 3.0, your system must meet the following minimum

requirements :

Software

• Windows XP Home Service Pack 2 or later

• Windows XP Professional Service Pack 2 or later

• Windows XP Media Center Edition 2005 Service Pack 2 or later

• Windows Vista 32-bit and Vista 32-bit Service Pack 1 (Starter/Home Basic/Home Premium/Business/Ultimate)

• Windows Vista 64-bit and Vista 64-bit Service Pack 1 (Starter/Home Basic/Home Premium/Business/Ultimate)

• Microsoft Internet Explorer 6.0 (32-bit only) and later

Hardware

• 300-MHz or faster processor

• 256 MB of RAM; 512 MB Recommended

• 350 MB of available hard disk space

• CD-ROM or DVD drive

• Super VGA (800×600) or higher resolution video adapter and monitor

• Broadband or high-speed Internet connection (for online backup)

Step 2: Delete Windows temporary files

• Exit all programs.

• Run a tool to delete the temporary files.

STEP 3 :  Delete Temporary Internet files

• Open Internet Explorer.

• On the Tools menu, click Internet Options.

• On the General Tab, under Browsing History, click Delete.

• Click Delete files, and then click Yes.

• Click Delete cookies, and then click Yes.

• Click Close, and then click OK.

STEP 4

Prepare your system for installation

• Remove any other non-Symantec antivirus or firewall programs that are installed. To remove them, do one of the following depending upon your situation.

• [For Windows XP: Click Start > Control Panel > Add or Remove programs.]

• [For Windows Vista: Click the Start button, and then click Control Panel > Programs and Features.]

• In the list of current installed programs, click other non-Symantec antivirus or firewall programs, and then click Remove or Uninstall.

• Ensure that you are connected to the Internet.

• Exit all open programs on your computer, except for your Web browser.

STEP 5

Now to install Norton 360 Version 3.0

• Do one of the following:

• [If you purchased a CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.]

• [If you downloaded your copy of Norton 360, double-click the file that you downloaded.]

• If you do not want to join Norton Community Watch, uncheck that option.

By default, this option is checked.

• If you want to change the default installation location of Norton program, click Install Options, and then click Browse to locate the new location. Click OK.

• Click User License Agreement, read the User License Agreement, and then click OK.

• Click Agree and Install.

After completing the installation, Norton 360 launches automatically.

• In the Norton 360 window, at the right bottom corner, click Activate Now.

• Type in your Product Key, and then click Next.

• In the Norton Account window, type in your email address and then click Next.

• Do one of the following:

• [If you currently have a Norton account, type the password.]

• [If you do not have a Norton account, complete the Create a Norton Account section, and then click Next.]

• Review your subscription details, and then click Done.

Norton 360 is sold with multi-user licenses. This varies by product and region. In order to take advantage of your multi-user purchase, please activate the product with the same product key.

If you are unsure of the details of your purchase and user licenses, go to the Symantec Store Order Status page to check the order details here      Symantec

After you install Norton 360 Version 3.0

STEP 1

Run LiveUpdate

• Start Norton 360.

• On the bottom-left corner, click Run LiveUpdate.

• When LiveUpdate finishes installing all the updates, click Close.

• Exit all the programs, and then restart the computer.

STEP 2

Run Comprehensive Scan

• Start Norton 360.

• Click Tasks.

• Click Run Scans.

• Click Comprehensive Scan, and then click Go.

• When the scan completes, click Finish.

Download Norton Add-on Pack 3.5 Beta to get the parental controls and the confidential information blocking. Norton Add-on Pack is an optional set of additional features available to Norton 360 customers for no additional charge.     Add On 3.7

Norton Internet Security 2010 Installation :

STEP 1

Check to see if the computer meets the minimum system requirements

To successfully install a Norton 2010 product, your system must meet the following minimum requirements:

• Windows Vista Home Basic/ Home Premium/Business/Ultimate
• Windows XP Home/XP Professional/XP Media Center Edition (32-bit only) with Service Pack 2 and above
• 300-MHz or faster processor
• 256 MB of RAM
• 350 MB of available hard disk space
• Must meet minimum Windows Vista operating system requirements.

STEP 2

Delete Windows temporary files

• Exit all programs.
• Run a tool to delete the temporary files.

STEP 3

Delete Temporary Internet files

• Open Internet Explorer.
• On the Tools menu, click Internet Options.
• On the General Tab, under Browsing History, click Delete.
• Click Delete files, and then click Yes.
• Click Delete cookies, and then click Yes.
• Click Close, and then click OK.

Step 4

• Now Prepare your computer for installation

• Remove any other antivirus or firewall programs that are previously installed.

• Click the Start button and then click Control Panel.Do one of the following depending on your operating system

1. In Windows Vista, click Uninstall a Program.

2. In Windows XP, double-click Add or Remove Programs..

• In the list of installed programs, click any other antivirus or firewall program that you want to remove, and then

click Remove or Uninstall.

• Click Remove All to confirm that you want to uninstall the product.

• Click Restart Windows Now (Recommended), and then click Finish.

STEP 5

Install and activate Norton Internet Security 2010

• Do one of the following:

1. If you purchased a CD, insert the CD into the CD-ROM drive and click Install Norton Internet Security.

2. If you downloaded your copy of Norton Internet Security, double-click the file that you downloaded.

• If you do not want to join Norton Community Watch, uncheck that option.

By default, this option is checked.

• If you want to change the default installation location of Norton program, click Install Options, and then click

browse to locate the new location. Click OK.

• Click User License Agreement, read the User License Agreement, and then click OK.

• Click Agree and Install.

After completing the installation, Norton Internet Security 2010 launches automatically.

In the Norton Internet Security 2010window, at the right bottom corner, click Activate Now.

• Type in your Product Key, and then click Next.

• In the Norton Account window, type in your email address and then click Next.

• Do one of the following:

1. If you currently have a Norton account, type the password.

2. If you do not have a Norton account, complete the Create a Norton Account section, and then click Next.

• Review your subscription details, and then click Done.

Step 6

After you install Norton Internet Security 2010

• Run LiveUpdate

• Start your Norton program.

• In the Computer pane, click Run LiveUpdate.

• Click OK when LiveUpdate finishes installing all the updates.

Run Full System Scan

• Start your Norton program.

• In the Computer pane, click Scan Now > Run Full System Scan.

• Click Finish when the scan completes.

Download Norton Add-on Pack 3.0 to get the parental controls and the confidential information blocking. Norton Add-on Pack is an optional set of additional features available to Norton Internet Security customers for no additional charge.Download Add on 3.0